Lemon Bluff Candle FAQ

At LBCC, we want you to get the absolute best out of every hand-poured candle. Because we use a premium Coconut Apricot blend, our candles behave a little differently, and often better, than standard soy candles. Here is everything you need to know.

The "Clean Burn" Basics

Why is my candle leaving wax on the sides of the jar? Don't worry, your candle is likely performing exactly as it should!   You may notice some wax "hang-up" on the sides during the first few burns. As the candle progresses toward the middle, the vessel will naturally heat up and melt that remaining wax.

Is smoke normal? Occasionally, you might see a small puff of smoke. This usually happens if the wick is too long or if the candle is in a drafty area (near a window, vent, or even a busy hallway). If the flame is "dancing" excessively, try moving it to a calmer spot.

What is the "mushroom" on my wick? That little carbon buildup is a "mushroom bloom." It’s a common sign of a highly fragranced, high-quality candle! It’s simply a reminder that it’s time for a trim.

Wick Maintenance

Do I really need to trim the wick? Yes! For a safe, long-lasting burn, trim your wick to 1/4" before every single light. 

Why? It prevents soot, keeps the flame at a safe height, and stops the wick from curling back into the wax.

  • Pro Tip: If the flame looks too large or starts to smoke, extinguish it, let it cool, trim, and relight.

How should I extinguish my candle? To keep your room smelling like our premium fragrances (and not smoke!), we recommend using a wick snuffer. Try to avoid blowing out the flame, as this can cause excessive smoke and could accidentally splash hot wax.

Why stop burning at 1/2" of wax? Safety first! When the wick reaches the base of the glass, the heat concentration can damage surfaces or cause the glass to crack. Always burn your candles on a heat-resistant surface and retire the jar once only a half-inch of wax remains.

Shipping & Delivery

Warm Weather Shipping Living in Florida, we know the heat! Because our premium wax has a lower melting point, we recommend the following during summer months:

  • Plan Ahead: Have your package delivered to a location where someone can bring it inside immediately (like a workplace or a neighbor’s house).

  • Don't Linger: Avoid letting packages sit on porches or in mailboxes for extended periods.

  • Please note: LBCC cannot be held liable for melted products due to heat exposure during the delivery process.

Do you ship to PO Boxes? Yes! We are happy to ship to PO Boxes, though please note this may limit certain carrier options.